A perfect starting point if you’re considering a purchase, renovation, or decor project and want to understand your options.

Online Survey: A brief questionnaire to capture your key project goals and priorities.

Introductory Zoom Call: A one-on-one session to explore any questions about home improvement—whether design, renovation strategy, or process-related.

Deliverable: A clear, strategic understanding of where to begin and how to position yourself for a successful project. Some clients feel confident moving forward independently at this stage—it’s entirely up to you. We remain available to provide guidance or support whenever you need it.

Developing your “north star” to align your expectations and tolerances, and guide your decision-making throughout.

Property Review: Preferably onsite, to assess your property’s potential and constraints, forming the foundation for preliminary floor plan options.

Comprehensive Online Survey: Capture your functional, aesthetic, and investment priorities. To be completed separately if a couple.

In-Person Meeting: Review survey results in the context of the site conditions, ensuring priorities and opportunities are aligned.

Deliverable: A customised Project Planning Package (PPP), providing a clear roadmap for your project, including:

• Defined expectations and tolerances.

• A guiding design concept.

• Team requirements.

• Rough Order of Magnitude (ROM) costs and preliminary schedule.

• Floor plan studies and inspirational imagery.

• Planning and implementation strategy.

This package acts as your project’s “north star,” giving clarity, direction, and confidence before moving forward.

Team Building: Beyond portfolios and testimonials, success depends on assembling professionals who understand, respect, and align with your expectations and project priorities.

Key Steps:

• Identify, vet, and shortlist architects and contractors.

• Share the Project Planning Package (PPP) with shortlisted design candidates.

• Review in-house capabilities, processes, and past work.

• Conduct background checks and gather true references.

• Negotiate and advise on design team contract terms.

Deliverable:

• Fully onboarded design team.

• General Contractor (GC) shortlist.

This phase ensures your project starts with a cohesive, capable team, setting the stage for a collaborative and smooth process from start to finish.

Scope Development: This critical phase bridges planning and implementation, giving you both confidence and leverage as construction gets underway.

Key Steps:

• Consult on PPP development and documentation.

• Review GC RFPs and submittals for the managing agent and the DOB.

• Negotiate and advise on GC contract terms.

• Establish reporting and approval processes.

• Clarify roles and responsibilities.

• Finalize and sign o! on contractual scope and schedule.

This phase ensures your project begins with clear expectations, aligned responsibilities, and a roadmap that minimises surprises—setting the stage for a smooth, well-managed construction process.

Implementation: Protecting your investment by ensuring construction aligns with the design intent and quality expectations,  while keeping the project on schedule and on budget.

Key Steps:

• Monitor procurement, schedule, budget, and team performance.

• Document and resolve non-conforming work.

• Review and qualify payment requisitions and change orders.

• Attend weekly meetings and perform random site inspections.

• Oversee project close-out, including punch list completion, records, and warranties.

This phase ensures your project is executed e"ciently, meets your expectations, and concludes with a smooth hando! and lasting peace of mind.