Design, Directed.
Whether you're seeking all-inclusive design leadership or expert advice on-demand, our services are designed to meet you where you are—offering precisely the level of support your project needs.
Every client and project is different. That's why our services are offered à la carte—you choose how much support you want, and when. Whether you're considering a new property, updating your decor, or contemplating a renovation, we're here to help you develop a strategy that aligns with your values and investment priorities.
The right starting point if you're considering a purchase, renovation, or décor project and want to understand your options before committing to anything.
Includes:
Online Survey: A brief questionnaire to establish your project goals and priorities.
Introductory Zoom Call: A one-on-one session covering design, renovation strategy, process, and next steps — whatever is most useful to you.
Deliverable: A clear strategic understanding of where to begin and how to position your project for a successful outcome.
The foundation for a well-run project: defined before a single contractor is hired.
Includes:
Property Review: Conducted onsite where possible, to assess potential and constraints and inform preliminary floor plan options.
Comprehensive Questionnaire: Captures your functional, aesthetic, and investment priorities. Completed separately when working with a couple.
In-Person Working Session: Aligns survey findings with site conditions so that project priorities and opportunities are clearly defined before the team-building phase begins.
Deliverable — Project Planning Package (PPP): A comprehensive project roadmap covering:
Defined expectations and tolerances
A guiding design concept
Floor plan studies and inspirational imagery
Team requirements
Rough Order of Magnitude costs and preliminary schedule
Planning and implementation strategy
Going beyond portfolios and testimonials to assemble professionals who understand and respect how you work.
Key Steps:
Identify, vet, and shortlist architects and contractors.
Review the Project Planning Package (PPP) with prospective design candidates.
Confirm in-house capabilities, process, and relevant past work.
Conduct background checks and verify references.
Negotiate and advise on design team contract terms.
Deliverable:
Fully onboarded design team.
A critical transition that gives you confidence and leverage as construction gets underway.
Key Steps:
Consult on design development and documentation.
Review GC proposals and submittals for the managing agent and DOB, where applicable.
Negotiate and advise on GC contract terms.
Establish reporting and approval processes.
Clarify roles and responsibilities.
Finalise and execute the contractual scope and schedule.
Deliverable: A documented, actionable scope of work and project schedule that minimises risk and supports a controlled construction process.
Ensuring construction aligns with design intent and quality expectations, on time and on budget.
Key Steps:
Monitor procurement, schedule, budget, and team performance.
Document and resolve non-conforming work.
Review and qualify payment requisitions and change orders.
Attend weekly meetings and conduct periodic site inspections.
Oversee project close-out, including punch list completion and final records and warranties.
Deliverable: A well-executed project hand-off and lasting peace of mind.
A perfect starting point if you’re considering a purchase, renovation, or decor project and want to understand your options.
Online Survey: A brief questionnaire to capture your key project goals and priorities.
Introductory Zoom Call: A one-on-one session to explore any questions about home improvement—whether design, renovation strategy, or process-related.
Deliverable: A clear, strategic understanding of where to begin and how to position yourself for a successful project. Some clients feel confident moving forward independently at this stage—it’s entirely up to you. We remain available to provide guidance or support whenever you need it.
Developing your north star to align your expectations and tolerances, and guide your decision-making throughout.
Property Review: Preferably onsite, to assess your property’s potential and constraints, forming the foundation for preliminary floor plan options.
Comprehensive Online Survey: Capture your functional, aesthetic, and investment priorities. To be completed separately if a couple.
In-Person Meeting: Review survey results in the context of the site conditions, ensuring priorities and opportunities are aligned.
Deliverable: A customised Project Planning Package (PPP), providing a clear roadmap for your project, including:
Defined expectations and tolerances.
A guiding design concept.
Team requirements.
Rough Order of Magnitude (ROM) costs and preliminary schedule.
Floor plan studies and inspirational imagery.
Planning and implementation strategy.
This package acts as your project’s north star, giving clarity, direction, and confidence before moving forward.
Team Building: Beyond portfolios and testimonials, success depends on assembling professionals who understand, respect, and align with your expectations and project priorities.
Key Steps:
Identify, vet, and shortlist architects and contractors.
Share the Project Planning Package (PPP) with shortlisted design candidates.
Review in-house capabilities, processes, and past work.
Conduct background checks and gather true references.
Negotiate and advise on design team contract terms.
Deliverable:
Fully onboarded design team.
General Contractor (GC) shortlist.
This phase ensures your project starts with a cohesive, capable team, setting the stage for a collaborative and smooth process from start to finish.
Scope Development: This critical phase bridges planning and implementation, giving you both confidence and leverage as construction gets underway.
Key Steps:
Consult on PPP development and documentation.
Review GC RFPs and submittals for the managing agent and the DOB.
Negotiate and advise on GC contract terms.
Establish reporting and approval processes.
Clarify roles and responsibilities.
Finalize and sign-off on contractual scope and schedule.
This phase ensures your project begins with clear expectations, aligned responsibilities, and a roadmap that minimises surprises—setting the stage for a smooth, well-managed construction process.
Implementation: Protecting your investment by ensuring construction aligns with the design intent and quality expectations, while keeping the project on schedule and on budget.
Key Steps:
Monitor procurement, schedule, budget, and team performance.
Document and resolve non-conforming work.
Review and qualify payment requisitions and change orders.
Attend weekly meetings and perform random site inspections.
Oversee project close-out, including punch list completion, records, and warranties.
This phase ensures your project is executed efficiently, meets your expectations, and concludes with a smooth handoff and lasting peace of mind.
